Who we are
HireTalents is operated by Dodo Media B.V., registered in the Netherlands under KvK number 72282983, as identified in the existing HireTalents privacy policy. This notice covers the HireTalents mobile app and app.hiretalents.com. Contact our support team using the link below for privacy questions or requests.
AI listing drafts
When available, opening the listing details step may generate an editable draft using your connected account handle, platform, follower count, a limited sample of public post captions and aggregate audience information. This context is sent to OpenAI to suggest copy in the language of your content. We do not send authentication tokens, private conversations or follower identities. Drafts may be cached for up to six hours. AI suggestions are not published automatically; review and edit them before publishing, or write your own text.
Information you provide
We process account details such as your name, email, account role, language, profile image and biography; connected social account identifiers, handles and follower information; listings, service descriptions and prices; offers, order details, delivery evidence and payment status. Conversations can include messages, images, voice recordings and read receipts. Upload only information you are entitled to share.
Facebook and Instagram
When you choose Facebook Login, we use the information returned with your permission, such as your Facebook app-scoped identifier, public profile and available email address, to authenticate you and create or match your account. Authentication tokens are used to verify sign-in. Connecting an Instagram profile is separate from Facebook sign-in. Social profile details you add to a published listing can be seen by marketplace visitors. Meta processes information under its own policies.
Optional audience statistics
If you grant Instagram Insights permission, we may retrieve and store aggregated follower country, age and gender distributions and the collection date for your connected professional account. These statistics can be shown with your published listings and used by visitors to filter services. They do not identify individual followers. Percentages describe the sample reported by Instagram; unavailable groups are not inferred. This integration does not retrieve follower interests. Disconnecting a social account removes its stored audience statistics; remove its listings first if required by the account-management flow. You can withdraw the provider permission or request deletion through support.
Content engagement statistics
For connected professional Instagram accounts, we may store aggregate likes, comment counts and available view counts for a limited sample of recent content, together with capture dates and follower counts. These measurements support service analytics and integrity review. We do not collect individual follower identities or comment text for this purpose. Missing data is not treated as zero, and low engagement alone is not classified as proof of bots. Disconnecting the account removes these statistics and their history.
Device access and technical information
Image selection and voice recording may require photo or microphone permission. You can change these permissions in your device settings. We also process technical information needed to operate and secure the service, such as IP addresses, request logs, device or browser information and errors. Meta SDKs may process technical and app-event information according to the installed build and your platform settings.
Why we use information
We use information to provide accounts, listings, conversations and orders; authenticate users; process payments; coordinate delivery and payouts; answer support requests; and investigate abuse or disputes. Where applicable, the legal bases are performance of our agreement with you, compliance with legal obligations, legitimate interests in security and service administration, and consent where required for optional processing. You may withdraw consent without affecting processing already performed lawfully.
Who receives information
Published profile and listing information is public. Buyers and talents receive information necessary for their shared orders and conversations. Authorized administrators may access relevant records for support, moderation, disputes and payout administration. Hosting, payment and authentication providers process information needed for their services. Stripe is the integrated card-payment provider; card entry is handled through its payment components rather than chat. Information may also be disclosed when legally required or necessary to protect rights.
Payments and security
Order records may include amounts, currency, transaction identifiers and payment or payout status. Do not send card numbers, passwords or access tokens in messages. We use access controls and hashed passwords, but no system can guarantee absolute security. Contact support if you suspect unauthorized access.
Storage and retention
Account and marketplace records are kept as needed to provide the service. Order and payment records may need to remain for accounting, disputes, fraud prevention or legal obligations after an account closes. Support and technical records are retained as needed for their purpose. Deletion requests are reviewed by data category; any necessary exceptions should be explained in the response. Removing a social connection does not automatically erase existing marketplace records.
International processing
Service providers may process information outside your country, including through Meta and Stripe infrastructure. Where applicable law requires safeguards for an international transfer, appropriate safeguards must apply. Contact support for information about the providers and transfer arrangements relevant to your account.
Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or a portable copy of your information. You can also raise a concern with your local data protection authority, including the Dutch Autoriteit Persoonsgegevens. Use our data deletion page or contact support; we may need to verify account ownership. Requests are handled within applicable legal time limits.
Cookies, eligibility and changes
This informational site does not add advertising or analytics scripts. Essential session and security cookies may be used by Laravel; linked services have their own practices. Marketplace transactions are intended for adults who can enter a binding agreement. If you believe a child has provided information, contact support. We will update this notice when practices change and provide additional notice where required.
WE'RE HERE TO HELP
Contact HireTalents support.
Use our existing support form for account, campaign or privacy questions. Please never send passwords or payment card details.
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